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Frequently Asked Questions

How much are your rates?

We customize our pricing for every new account individually to provide the lowest possible end-of-month cost. 

How much are your terminals?

We offer a broad range of solutions for all of your needs. Would you like me to connect you with a specialist to get a better idea of which of our solutions would be best for your business

Do I have to sign a contract?

If you prefer not to sign a contract, please let us know when you apply for your account and we will make sure to accommodate all of your requests.

Where are you located?

Central is proudly 100% Canadian based, owned and operated! Our head office is located in Montreal, QC., but we service businesses in every province across Canada.

 

How soon can I get a terminal?

With simplified paperwork and expedited shipping, we can get you up and running within 48 hours from account approval. Would you like me to connect you with a specialist to get a better idea of what kind of account you are interested in?

How do I cancel my account?

I’m sorry you’re thinking of leaving! If you have already made up your mind, please give us a call at 1-877-332-8894 and an agent will assist you with your account cancellation”

When are funds deposited? How long does your funding take?

We apply for Next Day Funding for every customer. If you prefer standard 48-hour funding, we can always accommodate that too. Would you like me to connect you with a specialist who could answer your questions more clearly?

How does the Rate Guarantee work?

I’m glad you asked! Our Rate Guarantee protects you from Margin Increases and Competing offers. Evaluations of competing offers are free, and our Cost + margins never increase. Would you like me to connect you with a specialist who can tell you more?

I saw an add for $5000 in free processing, how does that work?

I’m glad you asked! Customers who qualify are being offered a cashback rebate on their Discount Fees for their first $5000 in transactions from their first month. Would you like me to connect you with a specialist who can tell you more?

Do you offer free equipment?

Free terminals are available under certain circumstances to qualifying customers.

I’m bankrupt, can I still get an account?

Unfortunately not. Our services cannot be approved if you are currently in bankruptcy.

Compare Your Current Rates

Interchange Plus Pricing

Interchange Plus Pricing, also known as Cost + Pricing, is extremely common among larger processors because the processor’s profit margin is guaranteed. The merchant might pay slightly higher rates on some card types in exchange for the benefit of a fixed markup from the processor, which with Central is 100% non-variable and protected from margin increases and competing Cost + offers. This model is best suited to merchants who process mostly keyed and non-qualified transactions.

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Differential Pricing

Differential Pricing can be seen as a hybrid between Cost + pricing and Flat Rate pricing. The value of a Differential largely depends on the mix of cards accepted by the merchant. In most cases, processors who offer Differential Pricing will provide a fixed Discount Rate for qualified cards and a fixed non-qualified markup on the Cost of non-qualified cards. This type of pricing has the potential to generate incredible savings for merchants who accept mostly basic cards through swiped or tapped transactions.


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Flat Rate Pricing

Flat Rate pricing typically has one or two fixed percentages and per transaction fees for the entire range of cards processed by the merchant, regardless of the type of card or how it is charged. Many merchants feel that this pricing model is the easiest to understand because it is very simple. This simplicity can come at a massive cost to merchants as Interchange Rates vary to an alarming degree, which forces the processor to charge a particularly high rate to accommodate their Cost.


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Tiered Pricing

Tiered Pricing often consists of two or more “tiers” for different kinds of cards such as Consumer, Business and Premium credit cards. This pricing model is increasingly popular because it allows a merchant with previous processing history to navigate their pricing to find the best cost for their most common card types. On the other hand, this can be hazardous for new businesses who are unsure what mix of card types to expect.


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